ThePokies.net Not Working: Reasons and Solutions

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Internet is overwhelmed by numerous queries about ThePokies.net not working, which is happening in different forms, such as connection or account verification problems. Our team could not reach the ThePokies.net customer service for clarification purposes. Let’s have a closer look at the issues people come across while using the gambling platform and figure out why exactly these issues appear. 

Problems Aussies Come Across with ThePokies.net

Many Australian gamblers experience a common issue with this platform—the website simply doesn’t load. ThePokies.net not working can result from multiple reasons, which we will have a closer look at now. 

  1. Impossible to log in. In 2022, ACMA (Australian Communications and Media Authority) made a decision to block the site of ThePokies.net after multiple negative experiences of gamblers. About once a month, Australian internet providers block ThePokies.net for several days until the casino sets up a new URL, temporarily making it inaccessible.
  2. The website is not loading. Following the above-mentioned ACMA’s decision, Google blocks access to the website. This can also depend on the jurisdiction of your location, your device being incompatible, or the website simply being down. 
  3. Troubles with withdrawing. When it comes to small withdrawals, usually, this gambling platform works with no issues. However, issues appear with bigger cashouts – ThePokies.net simply blocks the transaction or the account, saying that the reason for that is “not meeting the wagering requirements”. If you’re wondering about the requirements terms, they are not listed anywhere. Unreliable casinos, such as ThePokies, do it on purpose to set gamblers up.
  4. Verification issues. To receive your winnings, your account must be verified, which can be done by providing proof of your personal information – name, age, etc. Yet, since the casino is not reliable, it declines all the verification requests, which is another trick ThePokies uses to avoid paying out users’ winnings. That’s why we always recommend verifying your account before making any transactions, even if your chosen casino seems reliable.

How to Manage These Issues? 

So, above, we’ve discovered what problems can be met during gambling sessions with ThePokies.net. Unfortunately, the website does not provide customer support, so you will only have to guess exactly what is wrong. So, let’s see how to manage these issues if it happens to you. We would also like to mention that these are just theoretical ways of getting rid of the issue, so our team at PayIDGambler would not recommend fully relying on them.

  1. Check your internet connection. The solution may be as simple as that – make sure your device, whether it’s a desktop, phone or tablet, is connected to the internet.
  2. Try opening the website with a VPN. On their Privacy Policy page, the operator clarifies this question, saying all players can use a VPN. You can use VPN services if your location is in a restricted jurisdiction or your device is incompatible with the gambling site.

VPN will give you an opportunity to log into your account and access all the games and promotions of the platform, no matter your location. However, it’s not a recommended action, as bypassing the restrictions can result in potential legal consequences in prohibited countries, and you will not be able to withdraw your winnings. In addition, in some cases you may also need to pay penalties, fees, or even face criminal charges.

Alexis Collins – Casino Expert
  1. Wait for 72 hours. As we’ve mentioned before, the website might be simply blocked or down. Give the casino a couple of days to open another mirror website. If the website is still not working, that must not be the right reason.
  2. Try verifying your account. Even though it’s very likely that your request will be rejected, we would recommend you at least try to verify your account to receive your winnings. 
  3. Look for an alternative casino. ThePokies.net may appeal to many Australian gamblers, yet it causes them many troubles as well. In another article dedicated to gambling platforms similar to ThePokies.net, we’ve discovered the reasons why the casino does not operate properly and explained why it’s worth switching to alternative options.

All Possible ThePokies.net Sites

Although the main site of ThePokies.net is currently blocked, the operator tries to bypass the ban by creating various mirror sites. These new pages are identical or very similar to the primary site.

Most of these mirror sites also will get blocked over time. Meanwhile, here is a list of all possible sites we’ve found online.

thepokies1.netthepokies31.net
thepokies2.netthepokies32.net
thepokies3.netthepokies33.net
thepokies4.netthepokies34.net
thepokies5.netthepokies35.net
thepokies6.netthepokies40.net
thepokies7.netthepokies45.net
thepokies8.netthepokies50.net
thepokies9.netthepokies55.net
thepokies11.netthepokies60.net
thepokies12.netthepokies65.net
thepokies13.netthepokies70.net
thepokies14.netthepokies75.net
thepokies15.netthepokies80.net
thepokies16.netthepokies247.net
thepokies17.net
thepokies18.net
thepokies19.net
thepokies20.net
thepokies21.net
thepokies22.net
thepokies23.net
thepokies24.net
thepokies25.net
thepokies30.net
However, trying to log in on any of the sites mentioned above is meaningless. Instead, you will need to wait for the successive migration to happen or switch to legitimate and trustworthy gambling platforms.

Best Alternative Casinos

With ThePokies.net not working, concerns have no end. The need and demand for alternative gambling providers with credible licenses are at their peak. That’s why here we have gathered a list of reliable and quality sites you can consider. You can also use PayID for deposits and withdrawals.

Welcome bonus:
up to AU$ 2,500
+ 250 Free Spins

✔️ Live chat support 24/7 ✔️ Generous Welcome bonus ✔️ Multiple currencies in one account

9.8
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Make 3 deposits and make 250% up to AU$2,500 + 250 Free Spins. Wagering requirements: 25x (bonus + deposit) (restrictions apply) Free spins: 100 spins on various games, A$0.1 per spin (A$10 total value)

Welcome bonus:
up to AU$ 2,500
+ 250 Free Spins

✔️Bonuses & VIP Program ✔️ Withdrawal up to one hour ✔️ Crypto friendly

9.8
T&Cs Apply
New players at Trip2Vip can receive a total welcome package of up to AU$ 6000 over their first four deposits. To activate the bonus, make sure your first deposit is a minimum of $30. Then, enjoy 400 Free Spins on “Elvis Frog in Vegas”. All bonuses are subject to a wagering requirement of x40 times the bonus amount before any winnings can be cashed out.

Welcome bonus:

up to AU$ 1,500
+ 500 Free Spins

✔️ 3,000 games by 45+ providers ✔️ Weekly Cashback ✔️ Accepts crypto in addition to AUD

9.5
T&Cs Apply

35x wagering turnover. A total of 500 Free Spins will be provided at a rate of 10 spins daily, applicable to Amatic's Buffalo and Netent's Starburst games. These spins are valid for 24 hours, after which a new batch becomes available, each subject to a 35x wagering obligation. The minimum deposit is 20 AUD. All wagering requirements must be fulfilled within a 30-day period.

Welcome bonus:
up to $5,000
+ 250 Free Spins

✔️ Huge welcome bonus ✔️ Nicely explained VIP program ✔️ Casino responds publicly to player feedback

9.8
T&Cs Apply

Tiered welcome bonus up to $5,000, $20 minimum deposit. Each bonus is valid for 7 days and must be wagered 40 times.

Welcome bonus:

up to AU$ 1,500
+ 200 Free Spins

✔️ High monthly withdrawal limits ✔️ One-click registration ✔️ Crypto-friendly

9.5
T&Cs Apply

Up to AU$ 1,500 plus 200 Free Spins, distributed over your initial three deposits, with a Secret Bonus awaiting on your fourth deposit. A minimum of A$ 30 is required for each deposit. The wagering criteria stand at 40 times the bonus amount. The Free Spins can be used on selected pokies: Wild Cash, Miss Cherry Fruits Jackpot Party, and Lady Wolf Moon Megaways.

Welcome bonus:

up to AU$ 750 + 200 Free Spins

✔️Interesting promotions and tournaments ✔️ Instant live chat supporp ✔️ Live betting

9.5
T&Cs Apply
When you sign up with Cashed, you can receive a total welcome package of 100% up to AU$ 750 on your first deposit. To claim the bonus, you must deposit at least $30. You will as well receive 200 Free Spins. Before any winnings can be withdrawn, a wagering requirement of x35 times the bonus amount must be fulfilled.

Welcome bonus:

up to 500 EUR + 200 Free Spins

✔️Extensive pokie selection ✔️ Live chat support is available 24/7 ✔️ Top-tier software providers

9.5
T&Cs Apply
To welcome new players, Swiper offers bonuses on their first deposit. To be eligible for the bonus, players must deposit at least $30. The bonus comes with a wagering requirement of x35 times the bonus amount that must be met before any winnings can be withdrawn. To release the free spins, you should wager x40.

Welcome bonus:  

up to AU$ 1,500 + 150 Free Spins

✔️ No account registration needed ✔️ Earn 0.5% cashback on every bet you place on games ✔️ 24/7 customer support available via live chat and email

9.5
T&Cs Apply

Casino Rocket Bonus Code - $1500 Match Bonus + 150 Free Spins Bonus Type: Match Bonus on First 2 Deposits 1st deposit: 100% limited to $ 500 + 50 Free Spins on Aztec Magic Deluxe 2nd deposit: 100% limited to $ 1000 + 100 Free Spins on Aztec Magic Deluxe Min Deposit: $20 Games Permitted: Slots Wagering Requirement: 45x Bonus Valid Until: Indefinite Double Up Allowed: No Max Cash Out: Players can withdraw a maximum of €15000 per month How To Claim: Automatic Exclusive Bonus: Yes

Welcome bonus:

up to AU$ 4,100
+ 300 Free Spins

✔️Deposits and withdrawals in crypto✔️ Live chat support is available 24/7 ✔️ Specific pokies tournaments

9.3
T&Cs Apply
Total welcome package of AU$ 4,100 applied over the first three deposits. To activate the bonus, deposit at least $30. Then, you'll also receive 300 Free Spins. All bonuses are subject to a wagering requirement of x45 times the bonus amount before any winnings can be cashed out.

Welcome bonus:

up to $4,000 + 200 Free Spins

✔️High withdrawal limit (up to $100,000) ✔️ Live dealer games ✔️ Specific pokies tournaments

8.5
T&Cs Apply
New players at Golden Reels can receive a total welcome package of up to $4,000 + 200 Free Spins over their first five deposits. To activate the bonus, make sure your first deposit is a minimum of $20. Depending on the number of your deposit, the bonuses are subject to a wagering requirement of x20-x35 times the bonus amount before any winnings can be cashed out.

About ThePokies.net

ThePokies.Net is a relatively new gambling site focused mainly on New Zealand and Australia. The platform attracts players with a $10 no-deposit offer and a rich collection of live dealer games and pokies.

If you manage to access the site, you will see that the platform has quite an unprofessional look, with unorganised games and website content. When it comes to security and the question of who owns ThePokies net, the operator itself claims that the site is owned by “The Pokies” and is regulated under the Curaçao laws. The exact license number mentioned on the platform is 1668/JAZ.

However, as our research shows, there is no such registered operator nor a valid license under the company name. Things are not smooth with the seemingly attractive bonuses and promos highlighted on the platform. There are no basic guides on the terms and conditions of the bonuses or details about the wagering requirements, minimum deposits, etc.

On top of that, the software providers and companies that were supposed to cooperate with ThePokies.net don’t typically partner with rogue and unlicensed operators. And if you compare the official titles and those presented on the operator’s site, you can see that they operate differently, meaning they are rigged and replica games.

FAQ

Does ThePokies.net have an email address?

Most gambling sites in Australia feature email support for their customers. However, when reviewing ThePokies.net, we found no email address you can use to contact their support. This is probably connected with the overall shady operation of the casino, which could result in non-ending emails and support tickets.

Does ThePokies.net have a contact number?

Like email support, no phone number is featured on the site. As of today, we couldn’t find any relevant information on ThePokies.net contact number. So, this support option is not available as well.

How to get in touch with the ThePokies.net customer support team?

As mentioned, this site does not currently provide phone or email support. However, it has a FAQ section that covers various topics on deposits, withdrawals, accounts, privacy, and more. So, if you need the help of ThePokies.net support, the only way is to go through the FAQ section.